Quality Policy Statement

At Thika Wax Works, quality isn’t a checkbox — it’s how we do business. We deliver products that meet customer needs, hit every regulatory mark, and build lasting trust.

Here's Our Commitment

  1. Quality Management — Quality is core to every decision we make.
  2. Clear, Measurable Goals — We set clear quality objectives that support our strategy and put customer satisfaction first.
  3. People & Capability — We invest in the right people, training, and tools to deliver consistent, dependable results.
  4. A Culture of Quality — We build a culture of ownership, teamwork, and continuous improvement at every level.
  5. Smart, Data-Driven Decisions — We track performance, manage risk, and act on opportunities using reliable data.
  6. Full Compliance — We meet all relevant laws, regulations, and industry standards, without exception.
  7. Innovation, Always — We champion innovation and agile improvement to keep pace with our customers’ needs.

Keeping Everyone Aligned

This policy is shared with every team member, always accessible, and reviewed annually so it keeps pace with where the business is headed.

Quality Products · Operational Excellence · Customer Delight

Bhagesh Chandaria
Chief Executive Officer
22nd August 2026

Document ref: TWWL-POL-01-A

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